Privacy Policy
This privacy policy explains how Gulf Mobile Solutions LLC collects, uses, and protects your personal data when you use our online platform and services. We are committed to protecting your privacy in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect various types of information from and about users of our site. This information falls into categories such as:
Personal Data: Information that can be used to identify you directly or indirectly. This may include contact information like your name, shipping address, billing address, and payment information when you make a purchase. It may also include information you provide when you register an account, contact customer service, or participate in surveys or promotions.
Technical and Usage Data: Information about how you access and use our service. This includes your IP address, browser type, operating system, referring URLs, pages viewed, the dates and times of your visits, and other diagnostic data. We may also collect information about the device you use to access our site, such as hardware model, unique device identifiers, and mobile network information.
Location Data: We may collect information about your geographical location when you use our service, depending on your device settings and permissions.
How We Collect Information
We collect information in several ways:
Directly from You: When you provide it to us through forms, account registration, purchases, communications, or interactions with our customer service.
Automatically: As you navigate through and interact with our site, we may use automatic data collection technologies like cookies, web beacons, and similar technologies to collect certain information about your equipment, browsing actions, and patterns.
From Third Parties: We may receive information from third-party services such as payment processors, shipping providers, or analytics providers, in accordance with their own privacy policies and applicable law.
How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Our Service: Operating, managing, and providing you with access to our online platform and services, including processing transactions and delivering products.
To Improve and Develop Our Services: Analyzing usage trends, preferences, and behaviors to enhance the functionality, performance, and user experience of our site and services.
To Communicate with You: Responding to your inquiries, processing your requests, sending you service-related notifications, updates, and administrative messages.
For Marketing and Promotions: With your consent where required by law, sending you promotional materials, special offers, and information about new products or services that may be of interest to you.
For Security and Fraud Prevention: Protecting our site, services, and users from fraudulent activities, unauthorized access, and other security threats.
To Comply with Legal Obligations: Meeting our legal and regulatory requirements, including tax, accounting, and compliance obligations.
Legal Basis for Processing Personal Data
We process your personal data based on specific legal grounds as required by applicable law, including GDPR. These include:
Performance of a Contract: Processing necessary to fulfill our contractual obligations to you, such as processing orders and providing requested services.
Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services, marketing (where permitted), and ensuring security, provided these interests are not overridden by your data protection rights.
Consent: Processing based on your explicit consent, which you can withdraw at any time.
Legal Obligation: Processing necessary to comply with a legal obligation to which we are subject.
Sharing Your Information
We may share your personal data with third parties in certain circumstances:
Service Providers: We may share information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
Business Transfers: In the event of a merger, acquisition, restructuring, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law, court order, or in response to a valid request from public authorities to meet national security or law enforcement requirements.
With Your Consent: We may share your information with other third parties when you have given us your explicit consent to do so.
We do not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it in accordance with applicable laws and regulations.
Your Data Protection Rights
Depending on your location and applicable laws, especially under GDPR, you may have the following rights regarding your personal data:
Right to Access: You have the right to request access to the personal data we hold about you and obtain a copy of it.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure ("Right to Be Forgotten"): You have the right to request the deletion of your personal data in certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Object to Processing: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller, where technically feasible.
Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Third-Party Links
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy, please contact us:
Gulf Mobile Solutions LLC
1 Al Khaleej Al Tejari Street,
Office 1503, Executive Tower F,
Business Bay,
Dubai, Dubai,
P.O. Box 112233,
UAE
